Though this page is designed as a self-serve page for Member Agencies, please don’t hesitate to contact ToolBank staff for assistance. If you need help navigating our tool ordering system or figuring out what tools you need to complete a project, or if you’d just prefer to pay fees or schedule an appointment over the phone, we’re here for you.
Click here to Order Tools. Tool pickups and returns are by appointment only. We ask that you try to place your order at least 48 hours in advance of your desired pickup time. Please note that your appointment is not scheduled until a staff person confirms.
Fees are due upon return of borrowed items and may be paid by credit card, cash or check (made payable to Phoenix Community ToolBank). If you have a balance due on your account, you will not be able to borrow tools again until the balance is paid. Click here to pay online using our General Donation form; mention “tool handling fees” in the notes.
If you didn’t arrange for your tool return during your pickup, contact us to to schedule your return appointment. Just like pickup appointments, your return appointment isn’t scheduled until a staff person confirms and we ask that you try to give us at least 48 hours notice.